Last Updated: August 13, 2026

At Shop Repairseva, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, place an order, or use our services.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

Name
Mobile number
Email address
Billing address
Shipping address
Account information

Order Information

Order number
Products purchased
Order history
Delivery information
Return and refund information

Payment Information

Payments may be processed through third-party payment providers. We generally do not store your complete card number, CVV, PIN, or other sensitive payment credentials on our servers.

Payment providers may collect and process payment information according to their own privacy policies.

Technical Information

When you use our website, we may automatically collect certain technical information, such as:

IP address
Browser type
Device information
Operating system
Website pages visited
Date and time of access
Referring website
Basic usage and diagnostic information

2. How We Use Your Information

We may use collected information to:

Create and manage your account.
Process and fulfill orders.
Arrange product delivery.
Process payments and refunds.
Provide customer support.
Handle returns and replacements.
Send order confirmations and service-related notifications.
Improve our products, website, and services.
Prevent fraud, abuse, and unauthorized activity.
Maintain website security.
Comply with applicable legal and regulatory requirements.

3. Communication

We may contact you using the information you provide for purposes such as:

Order confirmation
Shipping and delivery updates
Payment notifications
Return or refund updates
Customer support
Important account or service notifications

Where legally permitted and where applicable, we may also send promotional communications. You may opt out of marketing communications where an opt-out option is provided.

4. Cookies

Shop Repairseva may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better user experience.

Cookies may be used for:

Essential website functionality
Login and session management
Shopping cart functionality
Website analytics
Security
User preferences

You can manage or disable cookies through your browser settings. Some website features may not function correctly if essential cookies are disabled.

5. Sharing of Information

We do not sell your personal information as a product.

We may share necessary information with trusted third parties when required to provide our services, including:

Payment processors
Courier and delivery partners
Hosting and technology providers
Customer support service providers
Website analytics or security providers
Legal, regulatory, or government authorities when required by law

Third parties are expected to handle information in accordance with applicable requirements and for the purposes for which it is provided.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, dispute resolution, fraud prevention, and legal or regulatory requirements.

When information is no longer required, it may be deleted or securely disposed of where appropriate.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are unable to legally consent to the processing of their information.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

9. Third-Party Links

Our website may contain links to third-party websites or services.

Shop Repairseva is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to certain personal information.
Request correction of inaccurate information.
Request deletion of information where legally permitted.
Withdraw consent where processing is based on consent.
Object to or restrict certain processing.
Opt out of certain marketing communications.

To exercise an applicable privacy right, please contact us using the contact details provided below.

11. Account Information

If you have an account with Shop Repairseva, you should keep your login credentials confidential.

We will not normally ask you to provide your password, OTP, PIN, CVV, or other authentication credentials through unsolicited communications.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact Shop Repairseva Customer Support through the contact details provided on our website.

Shop Repairseva
Spare Parts • Tools • Accessories

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